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Finish or Cancel an ongoing challenge!
Finish or Cancel an ongoing challenge!
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Written by Vítor Coelho
Updated over 3 months ago

Did you know that at vaibe, you can end ongoing challenges? Here’s how it works:

Why end a challenge?

Sometimes, unforeseen issues can prevent your team from completing a challenge. For example, if a machine breaks down in a warehouse, it may be impossible for your team or at least for some employees to reach the target. In such cases, you have the option to either finish or cancel the ongoing challenge.

Finish vs. Cancel

  • Finish a challenge: If you choose to finish the challenge, it will end and rewards will be distributed based on the current results.

  • Cancel a challenge: If you cancel the challenge, it will be terminated and participants will not receive any rewards.

Choosing to finish or cancel depends on whether you want to distribute rewards to your team despite the interruption.

How to finish an ongoing challenge?

Step 1: In the main menu on the left side, select the "Challenges" section. This will open a page with all the challenges.

Step 2: Select the ongoing challenge you want to finish. A side window with the information regarding the selected challenge will open.

Step 3: At the top right of the side window, click on the three dots.

Step 4: Choose the “Finish now” option.

Step 5: Add a reason for finishing the challenge.

Step 6: Click on the “Finish challenge now” button. The challenge will end, and participants will receive the respective rewards based on the current participants' placement.

Participants enrolled in the challenge will be notified via push notification in the mobile app when you finish the challenge.

How to cancel an ongoing challenge?

Step 1: In the main menu, on the left side, select the "Challenges" section. It will open a page with all the challenges.

Step 2: Select the ongoing challenge you want to cancel. A side window with the information regarding the selected challenge will open.

Step 3: At the top right of the side window, click on the three dots.

Step 4: Choose the “Cancel” option.

Step 5: Add a reason for canceling the challenge.

Step 6: Click on the “Cancel challenge” button. The challenge will end, and participants will not receive any reward.

Participants enrolled in the challenge will be notified via push notification in the mobile app when you cancel the challenge.


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